This afternoon I received a call from a colleague in the pastorate who serves a large church in an urban setting.  He just needed to talk.  As he was in his office this morning finishing up the preparations for the funeral of a church member, someone walked into his office and interrupted him to complain about something from the worship service the day before.  My friend handled it with grace and tried to get back to the funeral service.  When he called me, he was in his car on the way to the graveside.